Rural Metro Fire Department has served Knox County, Tennessee since 1977. Its sixteen stations protect a population of 223,000, making it the third largest jurisdiction in the state. All of its stations provide emergency medical response, and thirteen of its engine companies include paramedics. Rural Metro operates Knox County’s hazardous materials team from the main station in the Town of Farragut. In addition to emergency response, Rural Metro Fire provides prevention services to the Town of Farragut and Public Fire Safety Education to Knox County under separate contracts. It achieves cost-saving economies of scale by sharing emergency dispatching, fleet maintenance, and other support services with Rural Metro EMS, Knox County’s ambulance provider since 1985. Rural Metro Fire Department in Knox County is funded largely from subscription agreements with property owners.
- Teamwork -- Our employees make it possible to provide superior services 24 hours a day, 7 days a week.
- Integrity -- Our reputation is our most valuable asset and demands that we uphold the highest ethical standards in all circumstances.
- Trust -- Trust is at the core of what we do. Through our work, we are trusted with the health and safety of the citizens we assist.
- Commitment -- We pledge to provide exemplary care and customer service to our patients and partners.
- Differentiation -- We are driven to a higher standard and compelled to be innovative in our approach to business success.
- Accountability -- We must act responsibly in all interactions in order to further the mission of the organization