General Privacy

Global Medical Response, Inc.

Privacy Policy


Effective Date: May 19, 2022

Last Updated: May 19, 2022


Global Medical Response, Inc., including its affiliated companies and subsidiaries (collectively “Global Medical Response,” “we,” or “us”), is committed to protecting the privacy and security of your information. This Privacy Policy describes how we use, disclose, and otherwise process the Personal Information (as defined below) we collect about you when you:


This Privacy Policy is in addition to, and does not replace, Global Medical Response’s Notice of Privacy Practices, which explains how we use and disclose our patients’ protected health information (“PHI”) and your rights to access and amend your PHI under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).  In the event of a conflict between the terms of this Privacy Policy and the Notice of Privacy Practices with respect to PHI, the Notice of Privacy Practices will control to the extent of the conflict.  The Notice of Privacy Practices does not apply to information that is not PHI.

We refer to the Sites, products, services, and interactions with you collectively as “Services” in this Privacy Policy.  From time to time, we may supplement this Privacy Policy with additional information about our privacy practices related to a particular Service we perform.  Please read this Privacy Policy carefully before using the Services or submitting your information to us.


What Personal Information We Collect

Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, postal address, phone number, IP address, and broader categories of information, such as your professional information, commercial information, and Internet activity.


When you interact with the Services, we may collect certain Personal Information directly from you or automatically from the devices you use to access our Services.  Depending on how you use the Services, we may collect the following types of information from or about you or your household:


How We Use Your Personal Information

We may use Personal Information as outlined below:


How We Share Your Personal Information

We may share your Personal Information as outlined below:


Cookies and Web Beacons

We may track certain information about your access or use of the Sites in the following ways:

Analytics and Advertising Services Provided by Third Parties

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services.  These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links you clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online preferences. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit the Digital Advertising Alliance at


The third-party service providers we may use for advertising and analytics include, but are not limited to:

Your Rights

You have the right to access, amend, delete or restrict the use of your Personal Information collected by us. You may submit a request to exercise these rights by using the information in the “Contact Us” section below.

If you register your email address with us, we may use such information provided by you for internal purposes and may send you information about new website features or services, updates about our Services, promotional material or offers from some of our corporate partners, and other news. If you wish to opt out of receiving future email communications, please contact us using the information in the “Contact Us” section below or unsubscribe by following any instructions included in the email message.

Notice to California Residents

The California Consumer Privacy Act (“CCPA”) provides eligible California residents with certain rights regarding your Personal Information.  If you are an eligible California resident, you may follow the directions below to exercise your rights.

California Consumer Privacy Act.  For the purposes of this section, the term “Personal Information” does not include PHI or other patient information that is maintained by us in compliance with HIPAA or the California Confidentiality of Medical Information Act.

Generally, in the past 12 months:

To make a request to know or delete under the CCPA, please contact us using the information in the “Contact Us” section below.  We will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document your requests and our responses, unless you initially provided the information for another purpose.  You may use an authorized agent to submit a request.  When we verify your agent’s request, we may verify your identity and request a signed document from your agent that authorizes your agent to make the request on your behalf.  To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that you have authorized them to act on your behalf.

California “Shine the Light” Law.  California residents may also request information from us once per calendar year about certain Personal Information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us by using the information provided in the “Contact Us” section below.


Security of Your Personal Information

We take reasonable steps to protect the security of your Personal Information. Please understand, however, that no data transmitted over the Internet can be guaranteed to be 100% secure. Accordingly, please be thoughtful about what information you send through the Sites.


Do Not Track

Some web browsers incorporate a “Do Not Track” or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked.  We are committed to providing you with meaningful choices about the information collected through the Sites.  However, like many websites, our Sites are not currently designed to recognize a “Do Not Track” signal from a web browser.


Third-Party Websites

Please be aware that you may be directed to an affiliated third-party website for services accessed through one of our Sites. These websites may collect Personal Information about you. You are encouraged to review the privacy policy for each third-party website that may collect your Personal Information.

Children’s Privacy

The Sites are not intended for children under 18 years of age.  We do not knowingly collect the Personal Information of children under 18 years of age through the Sites without the authorization of a responsible adult (e.g., a parent or legal guardian).

Changes to this Privacy Policy

Global Medical Response may modify this Privacy Policy at any time in its discretion to reflect, for example, changes to our practices or for other legal, regulatory, or operational reasons.  If we make any material changes to the ways in which we process your Personal Information, then we will take reasonable efforts to notify you of these changes.  The updated Privacy Policy will supersede all previous versions.  Your continued use of the Services after the effective date of the updated Privacy Policy will indicate your acceptance of the updated Privacy Policy.


Contact Us

We welcome your questions and comments about this Privacy Policy or how we process your Personal Information.  You may contact us using the information below.

Privacy Officer

Global Medical Response

6363 S. Fiddlers Green Circle, Ste. 1400

Greenwood Village, CO 80111

(877) 631-5722