Rural Metro Josephine County
A QUICK MESSAGE FROM THE CHIEF
Unlike many areas, your property is not covered by tax-funded fire services. This means that without Rural Metro Fire membership, you would be responsible for the full cost of any emergency response—costs that can quickly reach thousands of dollars for a single incident.
Since 1979, Rural Metro Fire has been the trusted fire provider in our community. In 2025 we partnered with the newly formed Mid Rogue Fire District as the sole provider of fire protection services to the district through membership. Likewise, we have a partnership with Applegate Fire District for residents of the Murphy area and continue to offer memberships in lieu of taxes.
Our membership model is built on community participation. Every member makes us stronger. When you join, you're not just protecting your own family and property—you're supporting the fire protection infrastructure that keeps our entire community safe. Your membership helps us maintain response times, train our firefighters, and keep equipment ready for any emergency.
The many men and women of Rural Metro Fire are committed to Josephine County and the greater Southern Oregon area, providing quality, efficient, compassionate service 24 hours a day 7 days a week.
Chief Steven Nelson
Rural Metro Fire Department, Josephine County
Who We Are
Rural Metro Fire has been providing fire and rescue services to nearly 350 square miles surrounding the city limits of Grants Pass, Oregon since 1979. From 4 staffed fire stations we provide these services to the neighborhoods and communities of Sunny Valley, Galice, Merlin, Hugo, Colonial Valley, Pickett Creek, Shan Creek, West Redwood, Wonder, Wilderville, Jerome Prairie, New Hope, Murphy, East Fruitdale, Jones Creek and Fort Vannoy.
As of 2025, the service area is now established as the Mid Rogue Fire District, of which RMF holds the contract to serve.
OUR DEPARTMENT IN ACTION
Fire Prevention Services
Fire Suppression Services
Emergency Medical Services
Cost of ambulance transport/services NOT included
Fire Inspection Services
Community and Health Safety Programs
SERVICES INCLUDE
As the nation's leading private-sector fire protection provider, Rural Metro customizes our services to your community's needs. Whether a subscription, contract or staffing basis, we offer a range of services that include:
- Structural, vehicle and wildland fire suppression
- First Responder medical aid to the ambulance
- Rescue and medical aid at motor vehicle crashes
- Water and rope rescue
- Remote rescue
- Domestic animal rescue
- Pet resuscitation at fire incidents
- Community events and safety fairs
- Prevention, inspection and education to help insure a safe and prosperous community
Frequently Asked Questions
What areas does Rural Metro Fire serve?
Rural Metro Fire provides fire and emergency services to a large area of Josephine County outside the city limits of Grants Pass. You can confirm our service area by calling our office or checking your subscription status.
How do I report a fire or emergency?
Dial 911 immediately. Dispatch will send the closest available unit, even if it is a neighboring department under our mutual aid agreements. Please do not report through our business phone number or via social media.
Does Rural Metro Fire respond to medical emergencies?
Yes. Our firefighters are trained EMTs and paramedics. We respond to priority medical calls, accidents, and other medical-related emergencies, often due to being closer than the ambulance.
Can I schedule a fire station tour or community event?
Absolutely! We welcome community engagement. Contact our office to schedule a tour or request firefighters for safety talks or demonstrations at schools or events.
How do we contact for non-emergency inquiries?
541-474-1218
Option 1: Membership Questions
Option 2: All other inquiries
How can I prepare for wildfire season in Southern Oregon?
On flat land clear brush and debris at least 30 feet from your home (increase distance with slope), keep gutters clean, and store firewood and combustibles away from structures. We also recommend having an evacuation plan with two different directions of travel, and considerations for pets and livestock. Contact the Oregon State Fire Marshal's office for a defensible space review at Oregon State Fire Marshal: Defensible Space
What should I do if my smoke alarm goes off?
If you suspect a fire, evacuate immediately and call 911. If the alarm is just chirping, check the batteries and replace them if needed. Smoke alarms should be tested monthly.
How often should I replace smoke alarms?
Replace smoke alarms every 10 years and test them monthly. Change batteries at least once a year. Pick a significant date you can easily remember (Valentines Day, July 4, anniversary, etc.)
Does Rural Metro Fire rescue pets or animals?
Yes, when it's safe for our crews. If not, we can often provide referrals (such as professional tree climbers for cats). We are also equipped to resuscitate pets during house fires and other emergencies.
How can I work for Rural Metro Fire?
Annual recruitment for our Reserve Firefighters occurs each Fall. Keep an eye on our social media page for initial announcements, but call our office any time of the year to be placed on our contact list.
How do I pay my subscription or update my account?
You can pay in-person, online, by phone, or by mail. For account updates, call our membership services team.
Who do I contact for these and any other non-emergency questions?
Call our Grants Pass office at 541-474-1218 option 2 during business hours for general inquiries.
Do I need a permit to burn yard debris?
Not within the Rural Metro Fire service area.
During Fire Season, which is typically June-October, open burning is prohibited by the Oregon Dept of Forestry. For the rest of the year, open burning is regulated by Oregon DEQ and Josephine County Public Health. You can check the current restrictions by calling 541-476-9663 each day, or by clicking Wood Burn Advisory