Rural Metro Pima County
A MESSAGE FROM THE CHIEF
Unlike many areas, your property is not covered by tax-funded fire services. This means that without Rural Metro Fire membership, you would be responsible for the full cost of any emergency response—costs that can quickly reach thousands of dollars for a single incident.
Since 1962, Rural Metro Fire has been the trusted fire provider in our community. Our membership model is built on community participation. Every member makes us stronger. When you join, you're not just protecting your own family and property—you're supporting the fire protection infrastructure that keeps our entire community safe. Your membership helps us maintain response times, train our firefighters, and keep equipment ready for any emergency.
Chief Karl Isselhard
Rural Metro Fire Department, Pima County
Who We Are
Rural Metro Fire Department has been providing fire protection and emergency medical services to the residents of Pima County since 1962. Our five fire stations provide these services to unincorporated areas of Pima County including Catalina Foothills, Sabino Canyon, Tanque Verde, and areas of Pima County south of Tucson. Rural Metro also provides services to 4 fire districts with Pima county including Hidden Valley, Sabino Vista, Tucson Country Club, and Tanque Verde Valley Fire Districts. Our highly trained and dedicated firefighters are ready to serve at a moment’s notice, ensuring the safety and well-being of our residents.
OUR DEPARTMENT IN ACTION
Fire Prevention Services
Fire Suppression Services
Emergency Medical Services
Cost of ambulance transport/services NOT included
Fire Inspection Services
Community and Health Safety Programs
SERVICES INCLUDE
As the nation's leading private-sector fire protection provider, Rural Metro customizes our services to your community's needs. Whether a subscription, contract or staffing basis, we offer a range of services that include:
- Fire suppression services for residential and commercial
- Fire prevention services for residential and commercial
- Medical aid and assistance at motor vehicle crashes
- Hazardous materials response (HAZMAT)
- Poisonous desert reptile removal
- Water and rope rescue
- Large animal rescue
- Pet resuscitation during fire incidents
- Home safety checks
- Plan reviews
- Drowning prevention programs
- Public safety events
- Community health fairs
Frequently Asked Questions
What areas does Rural Metro Fire serve?
Rural Metro Fire provides fire and emergency services to unincorporated areas of Pima County and some surrounding communities. If you're outside city limits, chances are we cover your area. You can confirm by calling our office or checking your subscription status.
How do I report a fire or emergency?
Dial 911 immediately. Dispatch will send the closest available unit, including Rural Metro Fire if you're in our coverage area.
Does Rural Metro Fire respond to medical emergencies?
Yes. Our firefighters are trained EMTs and paramedics. We respond to medical calls, accidents, and other emergencies as part of our service.
Can I schedule a fire station tour or community event?
Absolutely! We welcome community engagement. Contact our office to schedule a tour or request firefighters for safety demonstrations at schools or events.
How can I prepare for wildfire season in Arizona?
Clear brush and debris at least 30 feet from your home, keep gutters clean, and store firewood away from structures. We also recommend creating a defensible space and having an evacuation plan.
What should I do if my smoke alarm goes off?
If you suspect a fire, evacuate immediately and call 911. If it's a false alarm, check the batteries and replace them if needed. Smoke alarms should be tested monthly.
How often should I replace smoke alarms?
Replace smoke alarms every 10 years and test them monthly. Change batteries at least once a year. Pick a significant date you can easily remember (Valentines Day, July 4, anniversary, etc.)
Does Rural Metro Fire rescue pets or animals?
Yes, when it's safe for our crews. We often assist with pets during house fires and emergencies.
What should I do with old fire extinguishers or hazardous materials?
Do not throw them in the trash. Contact Pima County's hazardous waste program or a local recycling center for proper disposal.
How can I work for Rural Metro Fire?
Visit our careers page for job openings or volunteer opportunities. We're always looking for dedicated individuals to join our team.
Does Rural Metro Fire inspect homes for fire safety?
Yes. We offer home safety inspections upon request to help identify hazards and improve fire prevention.
How do I pay my subscription or update my account?
You can pay online, by phone, or by mail. For account updates, call our membership services team.
Who do I contact for non-emergency questions?
Call our office at 520-612-1541 during business hours for general inquiries.
Do I need a permit to burn yard waste or brush?
Yes. In Pima County, most open burning requires a permit from the Pima County Department of Environmental Quality (PDEQ). Rural Metro Fire does not issue burn permits in Tucson, but we can guide you to the right resources.
How do I apply for an open burning permit?
You can apply through Pima County's Permit Gateway or by contacting PDEQ directly. Applications can be submitted online, by mail, or in person.
Are there restrictions on what I can burn?
Yes. You cannot burn household trash, plastics, hazardous materials, or items containing chemicals like paint or pesticides. Only clean vegetation is allowed.
How long is a burn permit valid?
Residential open burning permits are typically valid for 30 days, while agricultural or construction permits may last up to 90 days.
Do I need to notify anyone before burning?
Yes. Even with a permit, you must follow all safety guidelines and may need to call the local dispatch or PDEQ before starting the burn.
Can I burn during high fire danger or air quality alerts?
No. Burning is prohibited during Red Flag Warnings or poor air quality days. Always check local conditions before burning.
Who do I contact for questions about burn permits?
For Pima County permits, contact PDEQ at pima.gov/open-burning. For Rural Metro Fire safety guidance, call our office at 520-612-1541.
Are you an existing Rural Metro Fire member?
If you are a Rural Fire Metro member, you can sign up for the Community Connect App by clicking the button below.
Sign up for Community Connect